Legal Information under the Act on Specified Commercial Transactions
Seller
KS Group Studio Inc.
Operating Manager
Seneler Xavier Fabian
Address
3-2-29 Nakazaki, Kita-ku, Osaka City, 530-0016 Japan
Phone Number
+81 (0)70 8335 8393
Email Address
info@ksgroup-studio.com
Order Validity Period
In principle, 7 days after order confirmation (automatic confirmation email).
Defective Products
We will exchange or repair any initial defects that occur within 7 days from the product arrival date.
Sales Quantity
Generally, there are no restrictions, but some products have limited sales quantities.
Delivery Period
For in-stock items, delivery will be within 1-2 business days after order acceptance (excluding weekends and holidays).
Please note that delays may occur due to inclement weather, delivery company circumstances, or other reasons.
We will notify you by email or other means in case of a delay.
Payment Method
Credit Card
Return Period
If you wish to return an item, please contact us within 7 days of receipt. Returns will not be accepted after this period. Please open and inspect your order immediately upon arrival.
*We do not offer product exchange services. For size changes, etc., please treat it as a "customer's convenience return," and place a new order after returning the item.
*When returning an item, please be sure to include the "Return Contact Form" and "Purchase Statement." Returns cannot be accepted without these documents.
Display under the Act on Specified Commercial Transactions
License Number
No. 62110R061999
Licensing Authority
Osaka Prefectural Public Safety Commission
Seller
KS Group Studio Co., Ltd.
Person Responsible for Operations
Xavier Fabien Senelar
Address
〒530-0016 Osaka-shi, Kita-ku, Nakazaki 3-2-29
Telephone Number
+81 (0)70 8335 8393
